This Privacy Policy explains how AVA TECH LIGHTING LTD (“we”, “us”, or “our”) collects, uses and protects your personal data when you visit our website or otherwise interact with us.
1. Who We Are
AVA TECH LIGHTING LTD
Registered address: 4 Cornish Court, Cats Lane, CO10 2JG, Sudbury, United Kingdom
Company number: 16087472
VAT number: GB 484 0953 67
Email: officeuk@avatech.uk.com For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the data controller of your personal information.
2. Information We Collect
We may collect and process the following categories of personal data:
a. Information you provide to us
When you contact us via our website, email, telephone or social media, we may collect your name, email address, telephone number, company name and any other details you choose to provide.
b. Information collected automatically
When you visit our website, we may automatically collect certain technical information such as:
– IP address;
– browser type and version;
– time zone setting and location;
– operating system and platform;
– information about your visit (pages viewed, time spent on the site, navigation paths and referral sources).
c. Cookies and tracking technologies
We use cookies and similar technologies to enhance your browsing experience and to analyse website usage. Full details are provided in our Cookie Policy.
3. How We Use Your Information
We use your personal data for the following purposes:
– to operate and maintain our website;
– to respond to your enquiries and provide customer support;
– to communicate with you about our services, updates or events (where consent is required);
– to analyse and improve our website and communications;
– to ensure website security and prevent misuse;
– to comply with our legal obligations;
We do not sell, rent or trade your personal information.
4. Legal Basis for Processing
We process personal data only where permitted by law. The legal bases we rely upon include:
– Consent – where you have given explicit consent to the processing of your data.
– Contractual necessity – where processing is necessary to perform a contract or to take steps at your request before entering into one.
– Legal obligation – where processing is necessary to comply with legal requirements.– Legitimate interests – where processing is necessary for our legitimate business interests, provided that your rights and freedoms do not override those interests.
5. Retention of Data
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to satisfy legal, accounting or reporting obligations.
Once data is no longer required, it will be securely deleted or anonymised.
6. Data Transfers
Your personal data is stored and processed primarily within the United Kingdom.
If data is transferred outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place – for example, standard contractual clauses approved by the UK Information Commissioner’s Office (ICO) or transfers to countries recognised as providing adequate levels of data protection.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, please note that transmission of information via the internet is not completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.
8. Disclosure of Data
We may share your personal data with trusted third parties in the following circumstances:
– with service providers or professional advisers who support our operations (e.g. IT services, analytics, hosting);
– where disclosure is required by law or to comply with legal process;
– to protect our rights, property or safety, or those of others;
All such third parties are required to handle your information in accordance with the law and this Privacy Policy.
9. Analytics and Cookies
We may use Google Analytics or similar tools to understand how visitors use our website and to improve its performance.
Google Analytics may collect information such as your IP address, browser type and on-site behaviour.
For more information, please refer to the Google Privacy Policy.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Further information is available in our Cookie Policy.
10. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
– to access the personal data we hold about you;
– to request correction of inaccurate or incomplete data – to request erasure of your data (“the right to be forgotten”);
– to restrict or object to processing;
– to request data portability;
– to withdraw consent at any time (where processing is based on consent);
– to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk .
To exercise any of these rights, please contact us at officeuk@avatech.uk.com.
11. Links to Other Websites
Our website may contain links to third-party sites for your convenience. We are not responsible for the content or privacy practices of those sites and encourage you to review their respective privacy policies.
12. Children’s Privacy
Our website and services are not directed at individuals under 18 years of age.
We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us so that we may promptly delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated “Effective date”.
Where appropriate, we will notify you of significant changes by email or by a notice on our website.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy or our data protection practices, please contact us:
AVA TECH LIGHTING LTD
4 Cornish Court, Cats Lane, CO10 2JG, Sudbury, United Kingdom
Email: officeuk@avatech.uk.com
Company number: 16087472
VAT number: GB 484 0953 67
